Automatically interact with your customers.
* Monitor your 'contact us' email accounts
* Scan your databases for flags / time-based events
*Provide immediate interaction with your customers
*Allow customers to "Opt-Out" of email campaigns
So many ways to use it!
Monitor multiple email accounts
If a customer has requested a free trial license on your website, often an email is sent to a service account when they click the 'submit button'.
Contact Manager can easily monitor the email account and upon reading specific words within the email, can invoke a set of rules for interaction.
Example 1: You set the subject to "Trial Request" and upon the email arriving, Contact Manager reads the words and various tasks are then invoked...such as sending a SMS text message to you, creating the trial license, and emailing the customer back with a welcome letter containing the trial license, the path to download the software, etc.
Example 2: You sent out a monthly newsletter via email to all your customers. ContactManager allows you to give them the option of opting out of future newsletters by replying with UNSUBSCRIBE in the subject line.
Example3: Your customer has a credit card that expired. ContactManager can invoke an event to email them to update their account with a new card.
Tasks can include:
* running a stored procedure
* reading data from the database
* using that data in a custom message
* emailing that message automatically back to your customer.
* or sending an SMS text message
a. ) to your cell phone
b). to a technician
c.) to a sales person
In this way, a trial license to your software can be easily created, you can be notified that a customer is interested in your products, or a customer can 'opt out' of an email campaign by just sending you an email with words such as "Unsubscribe" in the subject line.
Contact Manager allows you to connect to up to 3 databases (local or across the internet) to scan for events that require customer interaction or even interaction across databases.
ContactManager allows you to use template based websites such as Weebly.com or Wix.com in a way similar to very expensive websites.
Now you can provide functionality similar to having an interactive website designed and built by expensive developers and anyone can do it.
Your customers could:
* Join your newsletter
* Request a sales person to call them
* Receive a trial license to your software
* Opt out of emails or a newsletter
* Use email Confirmation code
* Reset a password on your site
Combine it with an ASP.net website to scan the databases for events that require interaction with customers such as expired credit card notifications, logins from unknown devices, membership fees soon due, or sending a SMS message with a confirmation code!
Submit your email for a free trial today!